Privacy Policy

Last updated: 11/19/2024

At Sam’s Prints, we take your privacy seriously. This Privacy Policy outlines the types of personal data we collect, how we use and store it, and the third parties with whom we may share it. By using our website, https://sams-prints.com, you agree to the practices described in this policy.

Information We Collect

1. Personal Data
We collect personal information when you visit our website, make a purchase, or interact with us. This includes:

Product Information: Products you’ve viewed, which we use to show you products you’ve recently viewed.
Location, IP address, and browser type: Used for estimating taxes, shipping, and improving the customer experience.
Shipping address: We collect this to process your order and ship your products.
Payment Details: When making a purchase, we collect billing address, email, phone number.

2. Cookies
We use cookies to track your cart contents and preferences. Cookies may include your name, email, and other information to enhance your user experience.

How We Use Your Data

We use your personal data to:

Process orders and payments
Communicate with you about your order status, and marketing (if you opt-in)
Improve our store offerings and website functionality
Respond to requests, refunds, and complaints
Comply with legal obligations, including tax calculations

Data Retention

We store your personal information for as long as needed to process your order and comply with legal obligations (e.g., taxes). You can request to delete or modify your personal information at any time.

Who Has Access to Your Data

I am the only one who had access and may access your information to fulfill orders, process refunds, and provide customer support. We limit access to only what is necessary to perform these tasks.

Who We Share Your Data With

We share your data with trusted third-party providers to complete your order and enhance the shopping experience. This may include:

Payment Processors
We use secure third-party services to process payments. This includes:
- WooPayments: When processing payments, we share data with WooPayments, including your purchase totals and billing information. WooPayments Privacy Policy
Shipping Providers
We share shipping information with third-party shipping companies (e.g., USPS, FedEx) to fulfill your orders.
Printify
We use Printify to fulfill custom print products. When you make a purchase of print items, your data (including order details and shipping information) is shared with Printify to process and ship your order. Printify Privacy Policy
Analytics and Marketing
We may share your information with analytics providers and marketing services to improve our services and communicate promotions.

How Long We Retain Your Data

We retain your personal data for as long as necessary to fulfill orders and comply with legal requirements. You can request a copy of your data or ask for it to be deleted by contacting us directly.

Your Rights Over Your Data

You have the right to:

Request an exported file of your personal data.
Request deletion of your personal data, except for information we need to retain for legal purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Your personal information, including payment data, may be transferred and processed by third-party services, such as payment processors and shipping companies, in accordance with their privacy policies.

Third-Party Services

Printify – Used for printing and fulfilling custom products.

WooPayments – Used for payment processing through WooCommerce.

QUIC.cloud – Used for caching to improve website load times.

Omnisend – Used for email marketing and automation.

Google Services – Used for analytics and tracking (e.g., Google Analytics, Google Ads).

Shipping Providers – Services like USPS, FedEx, etc., used to fulfill orders and ship products.

Security Measures

We take reasonable precautions to protect your personal information. However, no method of data transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to ensuring your data is protected to the best of our ability.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please review this policy periodically for any updates.

7. Contact Us
For any privacy-related questions, contact us at contact@sams-prints.com